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Customer Reviews

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 VCR repair testimonials     Video equipment testimonials


Video Equipment Testimonials

We've recently purchased two Panasonic AG-1980 decks from you, and I wanted to take the time to thank you for your wonderful work. We are incredibly impressed with the condition of the decks and the care that was taken when packaging and shipping them. The articles on your website have also proven to be very helpful and much appreciated. Thank you again for your work and I look forward to ordering from you in the future.

~ a University Video Preservation customer

Tom: This is my second Panasonic AG-1980 VCR from you, and again, I am so impressed with your care and attention to detail. Thank you for what you do. There will never be another like you. 

~ a video enthusiast

I wanted to let you know that the AG-1980 came today safely and works perfectly. Everything seems to be working as intended, and the picture quality is genuinely stunning. Couldn't believe how good these tapes look compared to the AG-1960. I can't thank you enough.

~ a home video customer

Where do I start? I had well over 200 VHS cassette tapes filled with recordings that I'd already been cataloguing and archiving over the years. During the quarantine, I finally had the time to start digitizing them. I originally purchased a VHS/DVD combo burner (purchased elsewhere) and while it did the trick for SP recordings, could not play SLP or LP recordings. After a lot of internet searching I found TGP, as it was recommended highly by VHS enthusiasts. I placed my order for a VCR, it was delivered ahead of schedule and packaged incredibly thoughtfully. All of my email correspondence was splendid, and again - I can't say enough about the personalized care and thoughtfulness that went into the packaging. Professional labels, remote in its own baggy, with batteries, as well as RCA cables...I can tell when someone is passionate, courteous, and respectful, and it is my mission in life to always celebrate the "good." And if you are reading this, know that this is "good." Truly good. In the most literal sense. Good as in EXCELLENT.

I just received my VCR today. First off, I just want to say bravo on the packing and the presentation of the unit. Very professional, well laid out, and the included paper work is well done! I heard great things about how you handle the shipping and restoring of these units, but to see it first hand is impressive!

Thanks for the care and attention with which you prepped and packed it  (AG1980) and all the extra items that you included. It's a very impressive deck, beautiful S-VHS quality and loaded with useful features. I'm glad I have it.

Everything is hooked up and working great. Love it! Thanks for all your help

Just wanted to say thanks for the excellent service with regard to the JVC SR-V10U deck - I'm very happy with it.  I had been looking around for one on various sites and I admit when I ordered from you I wasn't expecting much more than the bare deck, so it was a nice surprise that it was so thoughtfully packed, with cables, reprinted manual, test tape, and even batteries for the remote.  Thanks again for a very high quality order!

Dear Mr. Grant, I received my AG-1980 yesterday. After viewing tapes recorded during past decades I was amazed at the performance of this VCR. My oldest tapes from '79 through the 80's including many recorded using LP speed were clear, rock steady and looked great. This is the best VHS recorder I ever owned. Even Mr. Grant's packaging reminded me of buying a new machine. Mr. Grant is a pleasure to do business with and I highly recommended TGP Sales. ~ Perry,  Brooklyn, NY.

I purchased your rebuilt AG-1980 as well as rebuilt AG-1970 and assorted VHS Tapes. The quality of both machines is outstanding ---the rebuilt AG-1980's outer casing etc looks like a brand new- mint machine and works that way too!! I have had some other machine/repair questions, such as about a JVC HR-S7500u that will load svhs/vhs tape to the head drum, then the unit powers off. Tom always takes the time to listen to my questions and offers suggestions on which way to proceed with the repair or move on. Tom and his business is one of the last greats which the home video hobbyist can rely on for service or equipment.        Sincerely, Steve

I received the Sign Video PA-200 Processor ... a very clean looking unit, I have been checking out for all operations, everything seems to be operating perfectly. This is a GREAT processor ... makes my S-video master tapes look so much better ... you do such as fabulous job restoring these units! Thanks again for a perfect machine for my use.

I have purchased 2 Elite (BVP-4) Processors and they were both working perfectly right out of the box.  If there has been any problem the TGP folks have been extremely helpful.  Don't hesitate to use this company.  They give you a great product and stand behind it.

The customer service is excellent, they go above and beyond to try to help you with whatever questions and needs you might have. In my case it was a really weird experience with a really good outcome, first I purchased a SignVideo Proc Amp and everything went through as normal but then later I had a refund issued to me due to the item being out of stock. After contacting them about what had happened they made me an offer I couldn't refuse (pun intended) they would give me a discount on the next item I purchased for all the troubles I went through. So when I say the go above and beyond I mean it, you will not regret buying anything from them.

Just got my order for the Emerson EWV404 (vcr). It arrived safely and very well packaged. Even with instructions! Set it up and it worked just as I hoped! THANKS for your great customer service attitude!

A++++ Great customer service! Great shipping! I purchased a Panasonic AG-5710 from TGrant Photo and I have to say that I'm extremely pleased with how this SVHS performs. No issues at all with SLP/EP tapes playing properly. The AG-5710's price was more than I wanted to pay, but I heard great things about Tom over at the forum and the forum recommended that anyone looking for great performing SVHS decks to check out I needed a stellar performing SVHS deck due one of the things that I do in my business is to transfer videotapes to DVDs or video files. I WILL be doing business with Tom again!!! I will likely use his service for maintenance of my equipment. Thank you Tom for your personal and friendly service!!!     ~ Tony McCall

Thank you very much for helping me with my purchases (re: video selector unit). It came right on time. It was exactly as it was advertised. I will purchase from you again. Thanks again ...Rev. Richard Sharp

Great VCR! Thanks for the good service! ~ P.J. ~ MA

Received my (Panasonic) AG-1980, carefully and safely packed! I've been using this for a week now and have to say I've never seen a better picture from any VCR! ~ Martin E. ~ IL

Nice Studio 1 video processor. Completely reconditioned as advertised, looks great! ~ Bill R. ~ NY

Thanks for the great product! (BVP-4 video processor) Really nice shape, packed well! ~ Joe M. - Washington


Video Equipment Repair Testimonials

Thanks again, Tom. The machine is incredible. I shouldn’t have sat on it for so long before getting it serviced. Didn’t realize how bad the FF and REW had gotten, either.. A valuable service you are still providing! Thanks again ~ a Video Transfer business

I want to wholeheartedly thank you for being so nice about the situation I found myself in and your advice for solving it. I went ahead and followed the guide closely and cleaned the heads until no grime was left, making sure to not making any vertical motions. I can now 100% confirm the player is clean and functioning as it did before! Thank you so much for everything!

I wanted to be sure to pass along my appreciation for generously helping me through the (playback) issue I had. I also wanted to say I couldn’t have completed the long, seemingly overwhelming vhs to digital transfer project I took on - at least not at the same level of quality - without the incredible work you did on the AG-1980. There is no doubt you are the best in the business. Thank you so much!  I’m so glad there are people like you out there.

Thank you so much for the repair work on the AG1980.  We received it back yesterday and got it back online this morning.  I have never had a repair made on any piece of equipment that was so well explained and professional as your company did.  Excellent service and I am very impressed.  I’ll be in touch very soon and will be sending you another machine.  

I just wanted to let you know that I'm SO IMPRESSED in how (my AG1980) plays back SLP tapes..... your adjustment has made a huge difference. Just wanted to tell you how happy I am with the refurb. I'll definitely send more when I get a chance.

Thanks so much Tom! My VCR now sounds/loads like new! I'd probably would've either recycled or sold it for parts had I not found out about you. Again, thanks so much for the repairs!

I've submitted the order. Also, thanks very much for taking time to talk through the problem on the phone, and provide a few suggestions! It's things like that that make me appreciate doing business with you.

Wishing holiday health and happiness to Tom Grant and the team. During 2020, they repaired and restored both a beautiful Panasonic AG1980 and an irreplaceable Sony Beta SL-HF 900. My analog recordings have never looked better! Sincere thanks from Saint Charles, MO.

Hey Tom the vcr looks and works great I couldn’t be happier with it and you did a really good job shipping it!

Thank you for the help with my AG-5710, its been truly wonderful. I recommend your services to anyone who will listen, and I appreciate the manner in which you manage expectations and the proper manner in which you handle packing and shipping, they are truly remarkable.

I spoke with Tom a few times before moving forward with a full repair to a Panasonic AG-1980... He's a great guy and provided me with the best customer service I've experienced in a very long time. On top of that, the work he performed was flawless. The VCR now performs as if it was brand new. I was a little tight on cash at the time, but am so glad I moved forward with the work! Trust me, its well worth it. I wouldn't trust anyone else with this type of work.

I wanted to let you know how much I truly appreciate the work you did on my AG-1980 (Panasonic VCR). You went the extra mile and then some in your professionalism and consideration in getting my machine back in top shape. I am truly thankful for the obvious effort you put into this repair and the way you kept me up-to-date on the work. The printout of the original manual was an unexpected bonus as I did not have one from my ebay-purchased unit.

 With all that in mind, I want you to know the performance of my machine is now better than I could ever have imagined. My transfers are now something to behold. Rock solid stability, sharpness and vivid color for everything I've transferred this past weekend. And on problematic SLP recordings, so far they have looked better than ever. Transfers have improved so much I'll probably have to re-do some of my older ones again. A nice problem to have.

 In closing Tom, I just want to let you know how satisfied I am with your work. You will be my go-to guy from now on if I ever need any video repairs. I have several other machines in my editing set-up that could probably use a tune-up, but my AG-1980 now performs so well that those machines will probably just collect dust.

Sent my AG-1980 (Panasonic VCR) in for repair. Fast turnaround. Great communication. Had it back in a week. Now the picture from the VCR looks great!

Tom at TGP was really helpful and explained about the type of repairs my VCR needed. Very knowledgeable. Thanks so much!

Received my VCR today. Fast shipping, very well packed!  Works like a charm!

I had an AG-1980 that I purchased from (an online auction), it had a very muddy picture with a hissing noise in the power unit. Sent it to Tom at TGrant Photo, the repairs took about a week, VCR is now working better than ever! Thanks!

TGrant checked a rebuilt AG-1980 (Panasonic VCR) I bought from another shop and (TGrant) found defects in the original unit...... excellent work and prompt service. Highly recommended.

IT IS AMAZING!!!!! The color is incredible (re: Panasonic AG1980) The TBC seems to make the image even more crisp.  I am stoked and thrilled.  Awesome.  Thanks Tom!

Received the VCR a few days ago. Everything is good to go. This unit really brings out the best in those tapes! Thanks again Tom, you have been a savior!


General Sales Testimonials

I just got done hemming a pair of jeans and my (Singer Sewing Machine) machine just worked fantastic I was so very pleased. This is the type of sewing machine I had before but it quit working and I was so glad to find another one just like it, fantastic thank you!!!! ~ P.R - Florida

Excellent company. Fast delivery. Item as described. Recommend this seller  ~ J.M. - NH

AAA+++ Great DVD cake boxes! Thanks so much! Four stars ! ~ M.H..- Ohio

Received it (Batman comic) this morning. I like it a lot. Thanks for your efforts to get it to me safely! You guys are great! ~ D.L - Texas

The bobbin cases fit my Pfaff machine just fine! I'll be telling everyone at my sewing group about you! ~ Mrs. E.K. Florida

Love TGP Sales! I wish all online sellers were this nice! ~ May M. - Florida

Thanks! Fast shipping, well packaged, a pleasure to deal with! ~ Jim K. (re: sci-fi VHS tape)

I had a question about one of their products, they were extremely helpful and knowledgeable. I look forward to dealing with you again! ~ Janine G. - New Mexico

I love the variety of old VHS tapes. I finally found the one I was looking for! Nice service. Thanks a bunch! ~ Jeff T. - New Hampshire

It (furnace ignitor) worked great, like new, saved me a lot of $$$. Thanks Guys! ~ D.H. - New York

The (1940 Lifebuoy) soap was the hit of our Christmas gift exchange! Love It. Thanks for getting it here so quickly! ~ Mrs. D.F. - Pennsylvania

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