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Video Equipment Testimonials
I just received my VCR today. First off, I just want to say bravo on the packing and the presentation of the unit. Very professional, well laid out, and the included paper work is well done! I heard great things about how you handle the shipping and restoring of these units, but to see it first hand is impressive!
Just wanted to say thanks for the excellent service with regard to the JVC SR-V10U deck - I'm very happy with it. I had been looking around for one on various sites and I admit when I ordered from you I wasn't expecting much more than the bare deck, so it was a nice surprise that it was so thoughtfully packed, with cables, reprinted manual, test tape, and even batteries for the remote. Thanks again for a very high quality order!
Dear Mr. Grant, I received my AG-1980 yesterday. After viewing tapes recorded during past decades I was amazed at the performance of this VCR. My oldest tapes from '79 through the 80's including many recorded using LP speed were clear, rock steady and looked great. This is the best VHS recorder I ever owned. Even Mr. Grant's packaging reminded me of buying a new machine. Mr. Grant is a pleasure to do business with and I highly recommended TGP Sales. ~ Perry, Brooklyn, NY.
I purchased your rebuilt AG-1980 as well as rebuilt AG-1970 and assorted VHS Tapes. The quality of both machines is outstanding ---the rebuilt AG-1980's outer casing etc looks like a brand new- mint machine and works that way too!! I have had some other machine/repair questions, such as about a JVC HR-S7500u that will load svhs/vhs tape to the head drum, then the unit powers off. Tom always takes the time to listen to my questions and offers suggestions on which way to proceed with the repair or move on. Tom and his business is one of the last greats which the home video hobbyist can rely on for service or equipment. Sincerely, Steve
I received the Sign Video PA-200 Processor ... a very clean looking unit, I have been checking out for all operations, everything seems to be operating perfectly. This is a GREAT processor ... makes my S-video master tapes look so much better ... you do such as fabulous job restoring these units! Thanks again for a perfect machine for my use.
I have purchased 2 Elite (BVP-4) Processors and they were both working perfectly right out of the box. If there has been any problem the TGP folks have been extremely helpful. Don't hesitate to use this company. They give you a great product and stand behind it.
The customer service is excellent, they go above and beyond to try to help you with whatever questions and needs you might have. In my case it was a really weird experience with a really good outcome, first I purchased a SignVideo Proc Amp and everything went through as normal but then later I had a refund issued to me due to the item being out of stock. After contacting them about what had happened they made me an offer I couldn't refuse (pun intended) they would give me a discount on the next item I purchased for all the troubles I went through. So when I say the go above and beyond I mean it, you will not regret buying anything from them.
Just got my order for the Emerson EWV404 (vcr). It arrived safely and very well packaged. Even with instructions! Set it up and it worked just as I hoped! THANKS for your great customer service attitude!
A++++ Great customer service! Great shipping! I purchased a Panasonic AG-5710 from TGrant Photo and I have to say that I'm extremely pleased with how this SVHS performs. No issues at all with SLP/EP tapes playing properly. The AG-5710's price was more than I wanted to pay, but I heard great things about Tom over at the digitalFAQ.com forum and the forum recommended that anyone looking for great performing SVHS decks to check out TGrantphoto.com. I needed a stellar performing SVHS deck due one of the things that I do in my business is to transfer videotapes to DVDs or video files. I WILL be doing business with Tom again!!! I will likely use his service for maintenance of my equipment. Thank you Tom for your personal and friendly service!!! ~ Tony McCall www.homevideostudio.com
Thank you very much for helping me with my purchases (re: video selector unit). It came right on time. It was exactly as it was advertised. I will purchase from you again. Thanks again ...Rev. Richard Sharp
Great VCR! Thanks for the good service! ~ P.J. ~ MA
Nice Studio 1 video processor. Completely reconditioned as advertised, looks new....works great! ~ Bill R. ~ NY
Thanks for the great product! (BVP-4 video processor) Really nice shape, packed well! ~ Joe M. - Washington
Video Equipment Repair Testimonials
Our VCR repairs are recommended by the DigitalFAQ forum
Hey Tom the vcr looks and works great I couldn’t be happier with it and you did a really good job shipping it!
Thank you for the help with my AG-5710, its been truly wonderful. I recommend your services to anyone who will listen, and I appreciate the manner in which you manage expectations and the proper manner in which you handle packing and shipping, they are truly remarkable.
I spoke with Tom a few times before moving forward with a full repair to a Panasonic AG-1980... He's a great guy and provided me with the best customer service I've experienced in a very long time. On top of that, the work he performed was flawless. The VCR now performs as if it was brand new. I was a little tight on cash at the time, but am so glad I moved forward with the work! Trust me, its well worth it. I wouldn't trust anyone else with this type of work.
I wanted to let you know how much I truly appreciate the work you did on my AG-1980 (Panasonic VCR). You went the extra mile and then some in your professionalism and consideration in getting my machine back in top shape. I am truly thankful for the obvious effort you put into this repair and the way you kept me up-to-date on the work. The printout of the original manual was an unexpected bonus as I did not have one from my ebay-purchased unit.
With all that in mind, I want you to know the performance of my machine is now better than I could ever have imagined. My transfers are now something to behold. Rock solid stability, sharpness and vivid color for everything I've transferred this past weekend. And on problematic SLP recordings, so far they have looked better than ever. Transfers have improved so much I'll probably have to re-do some of my older ones again. A nice problem to have.
In closing Tom, I just want to let you know how satisfied I am with your work. You will be my go-to guy from now on if I ever need any video repairs. I have several other machines in my editing set-up that could probably use a tune-up, but my AG-1980 now performs so well that those machines will probably just collect dust.
Tom at TGP was really helpful and explained about the type of repairs my VCR needed. Very knowledgeable. Thanks so much!
I had an AG-1980 that I purchased from (an online auction), it had a very muddy picture with a hissing noise in the power unit. Sent it to Tom at TGrant Photo, the repairs took about a week, VCR is now working better than ever! Thanks!
TGrant checked a rebuilt AG-1980 (Panasonic VCR) I bought from another shop and (TGrant) found defects in the original unit...... excellent work and prompt service. Highly recommended.
General Sales Testimonials
Excellent company. Fast delivery. Item as described. Recommend this seller ~ J.M. - NH
AAA+++ Great DVD cake boxes! Thanks so much! Four stars ! ~ M.H..- Ohio
Received it (Batman comic) this morning. I like it a lot. Thanks for your efforts to get it to me safely! You guys are great! ~ D.L - Texas
The bobbin cases fit my Pfaff machine just fine! I'll be telling everyone at my sewing group about you! ~ Mrs. E.K. Florida
Love TGP Sales! I wish all online sellers were this nice! ~ May M. - Florida
Thanks! Fast shipping, well packaged, a pleasure to deal with! ~ Jim K. (re: sci-fi VHS tape)
I had a question about one of their products, they were extremely helpful and knowledgeable. I look forward to dealing with you again! ~ Janine G. - New Mexico
I love the variety of old VHS tapes. I finally found the one I was looking for! Nice service. Thanks a bunch! ~ Jeff T. - New Hampshire
It (furnace ignitor) worked great, like new, saved me a lot of $$$. Thanks Guys! ~ D.H. - New York
The (1940 Lifebuoy) soap was the hit of our Christmas gift exchange! Love It. Thanks for getting it here so quickly! ~ Mrs. D.F. - Pennsylvania
Website Design Testimonials
My website has been a big help. It has directed people to my store and has been a great first impression to new customers. Tom not only did a great job designing it, he does even a better job taking care of it for me. Whenever I need something done to it he is always available to talk to about what I need. I couldn't be happier with my site and Tom. I had another company do a site for me and all I got was computers to talk to and not much help after I paid. Thank you Tom for all your help! ~ D. Barry, Wigs and More, Pt. Charlotte, FL
Tom, the website looks great!! We love it!! The music on there is perfect. I like the beat. You did an awesome job and we love it. I am so glad I found you!
Donna - Wigs and More, Martinsville, IN
I just wanted to send you an extra special THANK YOU!!!!!!!!
I really appreciate all of your help and patience. I could not do this without your expertise, awesome design and wording, kindness and thoughtfulness.
Wendy - Englewood Used Furniture, Englewood, FL
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